Last updated: June 2025 · Effective: June 2025
Wingo Technologies Ltd. ("Wingo", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform.
We collect information you provide directly to us when you create an account, purchase tickets, or contact us for support. This includes: • Full name, email address, and phone number • Bank account details for prize withdrawals • Identity verification documents (BVN, NIN) as required by Nigerian law • Device information, IP address, and usage data • Transaction history and ticket purchase records
We use the information we collect to: • Create and manage your Wingo account • Process ticket purchases and prize payouts • Verify your identity and prevent fraud • Send you draw notifications and account updates • Comply with legal and regulatory obligations • Improve our platform and user experience
We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Payment processors to facilitate transactions • Regulatory bodies as required by Nigerian law • Law enforcement when legally required • Service providers who assist in platform operations, under strict confidentiality agreements
We implement industry-standard security measures to protect your personal data including SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data (subject to legal obligations) • Withdraw consent where processing is based on consent • Lodge a complaint with the relevant data protection authority
We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Transaction records are retained for a minimum of 7 years in compliance with Nigerian financial regulations.
We use essential cookies to operate our platform and analytical cookies to improve user experience. You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.
For any privacy-related questions or requests, please contact our Data Protection Officer at privacy@wingo.com.ng or write to us at Wingo Technologies Ltd., Lagos, Nigeria.